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Price Drops, Claims & Refunds

Amazon Late Shipping

  • How do I locate my Amazon credit?
  • What is Amazon Late Shipping?

Price Drops

  • Why is my purchase ineligible for a credit card claim?
  • Why is my item marked as "excluded item"?
  • Why has a price dropped but I don’t see a claim?

Claims

  • I have a problem with my credit card claim.
  • Why does Mastercard now require a code in order for me to receive a refund?
  • What does tracking mean?
  • What does claiming mean?
  • Why are my claims still pending?

Refunds

  • I can't find my refund from Chase/Visa, Mastercard, or Citibank.
  • How do I contact Chase/Visa, Citibank or Mastercard?
  • How do I know if I got a refund?
  • Where do my refunds go?
  • I just got a refund! How soon until I receive it?
  • If I get a price adjustment and the price falls more, can I still get more money back?
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